Disable a Load Balancer and Virtual Host

To stop using a load balancer and virtual host, for example, when you remove the web tier deployment, you disable them from the Operations Console. After disabling a load balancer and virtual host, you must perform additional steps to keep risk-based authentication (RBA), self-service, and dynamic seed provisioning functioning. See “After you finish.”

Before you begin 

You must be a Super Admin.

Procedure 

1. In the Operations Console on the primary instance, click Deployment Configuration > Virtual Host & Load Balancing.

2. If prompted, enter the Super Admin User ID and password.

3. On the Virtual Host & Load Balancing page, deselect Configure a virtual host and load balancers.

4. Click Save.

5. On the confirmation page, read Mandatory Next Steps.

6. Click Done.

After you finish 

In the Operations Console, perform the appropriate mandatory next steps.

• Configure the virtual hostname to resolve to the public IP address of the web tier.

• To redirect authentication requests to the primary instance, generate a new integration script for each web-based application using RBA, and then redeploy the integration scripts.

• If the deployment uses dynamic seed provisioning, update the hostname for the CT-KIP URL with the hostname of the primary instance. Update the port to 7004. In the Security Console, go to Setup > System Settings. Click Tokens.

• If the deployment uses the Self-Service Console, update the Self-Service Console URL with the hostname of the primary instance. Update the port to 7004. In the Security Console, go to Setup > Self-Service Settings. Click E-Mail Notifications for User Account Changes.