How to determine which load balanced SecurID Access Identity Router processed a request

3 years ago

Originally Published: 2016-10-25

Article Number

000065214

Applies To

RSA Product Set: SecurID Access

Issue

It can be helpful in troubleshooting an issue to know which IDR in a load balancer pool processed a specific browser message.

Resolution

The SPBALANCEID cookie contains the IDR portal IP and can be seen with web tools such as Chrome Dev Tools.

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