How to determine which load balanced SecurID Access Identity Router processed a request
Originally Published: 2016-10-25
Last Modified: 2023-10-06
Article Number
000065214
Applies To
RSA Product Set: SecurID Access
Issue
It can be helpful in troubleshooting an issue to know which IDR in a load balancer pool processed a specific browser message.
Resolution
The SPBALANCEID cookie contains the IDR portal IP and can be seen with web tools such as Chrome Dev Tools.
 
Chrome Dev Tools showing SPBALANCEID cookie

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