Empty Termination Change requests created for users that are deleted in RSA Governance & Lifecycle
Last Modified: 2024-02-08
Article Number
Applies To
RSA Version/Condition:
- RSA Governance & Lifecycle 7.5.2 P07
Issue
After the user is deleted, there is an empty change request opened for the user that was deleted in RSA Governance & Lifecycle.
Cause
In this case, only one change request should be created for both delete and revoke entitlement actions; however threads are created simultaneously, leading both functions to be treated as different entries in validateExistingCRItemsForSameRule().
This results in the creation of two duplicate change requests for the same item, but the empty change request lacks displayed deleted values.
Resolution
- RSA Governance & Lifecycle 8.0.0 P02
Related Articles
RSA Federated Identity Manager (FIM) services do not start after changing hardware (upgrading RAM etc.) to the machine ru… 9Number of Views How to recreate a PKCS#12 and/or to change PKCS#12 password? 73Number of Views Entitlement Views show zero items in RSA Identity Governance & Lifecycle after installing a 7.1.x patch 48Number of Views SOM Web Form Matching 1Number of Views Security Object Manager (SOM) client fails to connect to SOM Server 20Number of Views
Trending Articles
How to Change the Token Lifetime Extension Window in Authentication Manager Using rsautil RSA Authentication Manager 8.9 Patches and Hotfixes Readme RSA Authentication Manager Upgrade Process RSA MFA Agent 2.5 for Microsoft Windows Installation and Administration Guide How to Download OTP Token Seed Files from myRSA
Don't see what you're looking for?