Endpoint installation failed with the Error 1901 in RSA Data Loss Prevention version 9.6 and later

4 years ago

Originally Published: 2016-05-26

Article Number

000050418

Applies To

RSA Product Set: DLP
RSA Product/Service Type: Endpoint
RSA Version/Condition: 9.6 SP2
Platform: Windows

Issue

Endpoint installation is not completing successfully, failing with below error message

Error 1901. Error attempting to read from the source installation database.

Cause

Using a non administrator account on the local machine causes the issue.

Resolution

Ensure that you are logged in to the local machine using an administrator account.

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