Generic REST Collector fails with 'Access token has expired' error in RSA Identity Governance & Lifecycle
Originally Published: 2020-04-22
Last Modified: 2023-10-06
Article Number
Applies To
RSA Version/Condition: 7.2.0
Issue
The following errors are seen in the aveksaServer.log file ($AVEKSA_HOME/wildfly/standalone/log/aveksaServer.log):
com.aveksa.server.runtime.ServerException: Test request failed with response: com.aveksa.server.runtime.ServerException: com.aveksa.common.DataReadException: com.aveksa.client.genericrest.GenericRestException: CONNECTION_FAILED_WITH_STATUS_CODE 401 { "error": { "code": "InvalidAuthenticationToken", "message": "Access token has expired.", "innerError": { "request-id": "b25694d1-4b31-4e1c-91f7-2c716db96bb6", "date": "2020-04-13T16:03:39" } } } . Caused by com.aveksa.client.genericrest.GenericRestException: CONNECTION_FAILED_WITH_STATUS_CODE 401 { "error": { "code": "InvalidAuthenticationToken", "message": "Access token has expired.", "innerError": { "request-id": "b25694d1-4b31-4e1c-91f7-2c716db96bb6", "date": "2020-04-13T16:03:39" } } } Caused By Stack com.aveksa.common.DataReadException: com.aveksa.client.genericrest.GenericRestException: CONNECTION_FAILED_WITH_STATUS_CODE 401 { "error": { "code": "InvalidAuthenticationToken", "message": "Access token has expired.", "innerError": { "request-id": "b25694d1-4b31-4e1c-91f7-2c716db96bb6", "date": "2020-04-13T16:03:39" } } } at com.aveksa.collector.generic.rest.adc.GenericRESTAccountDataIterator.next(GenericRESTAccountDataIterator.java:71) at com.aveksa.client.datacollector.collectors.accountdatacollectors.AccountDataCollector.collectData(AccountDataCollector.java:422) at com.aveksa.client.datacollector.collectors.accountdatacollectors.AccountDataCollector.collect(AccountDataCollector.java:302) at com.aveksa.client.datacollector.collectors.accountdatacollectors.AccountDataCollector. collectTestData(AccountDataCollector.java:277) at com.aveksa.client.datacollector.framework.DataCollectorManager.collect(DataCollectorManager.java:481) at com.aveksa.client.component.collector.DefaultCollectorManager.actUpon(DefaultCollectorManager.java:204) at com.aveksa.client.component.collector.DefaultCollectorManager.handle(DefaultCollectorManager.java:102) at com.aveksa.client.component.event.DefaultEventManager.handle(DefaultEventManager.java:75) at com.aveksa.client.datacollector.framework.SimpleEventSource.notifyListeners(SimpleEventSource.java:67) at com.aveksa.client.component.communication.DefaultCommunicationManager.notifyEvent(DefaultCommunicationManager.java:377) at com.aveksa.client.component.communication.ChangeListHandler.applyChanges(ChangeListHandler.java:364) at com.aveksa.client.component.communication.ChangeListHandler.access$300(ChangeListHandler.java:58) at com.aveksa.client.component.communication.ChangeListHandler$ChangeApplyingRunnable.run(ChangeListHandler.java:275) at java.lang.Thread.run(Thread.java:748) Caused by: com.aveksa.client.genericrest.GenericRestException: CONNECTION_FAILED_WITH_STATUS_CODE 401 { "error": { "code": "InvalidAuthenticationToken", "message": "Access token has expired.", "innerError": { "request-id": "b25694d1-4b31-4e1c-91f7-2c716db96bb6", "date": "2020-04-13T16:03:39" } } } at com.aveksa.client.genericrest.GenericRestException.connectionError(GenericRestException.java:108) at com.aveksa.client.genericrest.postprocessor.impl.GenericRESTPostprocessorImpl. validateResponse(GenericRESTPostprocessorImpl.java:204) at com.aveksa.client.genericrest.postprocessor.impl.GenericRESTPostprocessorImpl. getParsedData(GenericRESTPostprocessorImpl.java:89) at com.aveksa.client.genericrest.GenericRESTClient.executeTestCollection(GenericRESTClient.java:173) at com.aveksa.collector.generic.rest.adc.GenericRESTAccountDataIterator.collectAccountData(GenericRESTAccountDataIterator.java:155) at com.aveksa.collector.generic.rest.adc.GenericRESTAccountDataIterator.next(GenericRESTAccountDataIterator.java:68) ... 13 more End Stack
Please refer to RSA Knowledge Base Article 000067335 -- Artifacts to gather in RSA Identity Governance & Lifecycle to find the location of the aveksaServer.log for your specific deployment if you are on a WildFly cluster or a non-WildFly platform. The aveksaServer.log may also be downloaded from the RSA Identity Governance & Lifecycle user interface (Admin > System > Server Nodes tab > under Logs.)
Cause
(Collectors > {Collector Type} > {Collector Name} > Edit > Next > Connection Details > Response Timeout (milliseconds)
Resolution
This issue is resolved in the following versions:
- RSA Identity Governance & Lifecycle 7.2.0 P06
- RSA Identity Governance & Lifecycle 7.2.1 P02
- RSA Identity Governance & Lifecycle 7.5.0
Related Articles
How to resolve 'EXP-00000: Export terminated unsuccessfully' error encountered during Oracle Export in Thor Xellerate Number of Views RCM 6.7 shows vulnerabilities with Apache 1.3.33 Number of Views SOFTWARE_TOKEN_NOT_AVAILABLE_IN_SYSTEM_WITH_EXP_CRITERIA error although tokens exist in RSA Authentication Manager 8.x Number of Views Indirect Change items not generated for removing group from Technical Role Number of Views Generic REST Collector ignores Proxy setting in RSA Identity Governance & Lifecycle Number of Views
Trending Articles
Deploy an Identity Router Virtual Machine in Microsoft Azure How to Replace the Web Server Certificate for the RSA Identity Governance & Lifecycle Web Console How to download the RSA Authentication Manager Console Root Certificate in DER format How to Change the Token Lifetime Extension Window in Authentication Manager Using rsautil AFX Server and Remote Collection Agents fail to start after updating Java to version 1.8u241 (1.8.0_241) / 1.7u251 (1.7.0_…
Don't see what you're looking for?
