Generic REST Collector fails with GENERIC_REST_EXCEPTION_NULL_API_URL error when calling the Group Data operation in RSA Identity Governance & Lifecycle
2 years ago
Originally Published: 2020-04-22
Article Number
000044963
Applies To
RSA Product Set: RSA Identity Governance & Lifecycle
RSA Version/Condition: 7.2.0
 
Issue
A Generic REST Account Collector that collects from an Azure endpoint fails (Collectors > Account Collectors > {Account Collector Name} > Collect Accounts button.) A test of the collector (Collectors > Account Collectors > {Account Collector Name} > Test button) is successful.

The following error is seen in the aveksaServer.log file ($AVEKSA_HOME/wildfly/standalone/log/aveksaServer.log):
com.aveksa.client.genericrest.GenericRestException: GENERIC_REST_EXCEPTION_NULL_API_URL
Please refer to RSA Knowledge Base Article 000030327 -- Artifacts to gather in RSA Identity Governance & Lifecycle to find the location of the aveksaServer.log for your specific deployment if you are on a WildFly cluster or a non-WildFly platform. The aveksaServer.log may also be downloaded from the RSA Identity Governance & Lifecycle user interface (Admin > System > Server Nodes tab > under Logs.)
 
Cause
This is a known issue reported in engineering ticket ACM-104928.
 
Resolution
This issue is being investigated by the Engineering team in order to provide a permanent resolution in a future release.