Generic REST Collector ignores the Response Timeout Setting configured in the Collector Definition in RSA Identity Governance & Lifecycle
Originally Published: 2020-04-22
Last Modified: 2023-10-06
Article Number
000044932
Applies To
RSA Product Set: RSA Identity Governance & Lifecycle
RSA Version/Condition: 7.2.0
 
Issue
The Generic REST Collector ignores the Response Timeout setting configured in the collector definition in RSA Identity Governance & Lifecycle. 

In the example below, the Response Timeout is set to 10000 milliseconds (10 seconds). A test of the collector that fails to connect to the endpoint is expected to timeout after 10 seconds. Instead it takes four to five minutes to timeout.

 
User-added image
 
 
Go to Collectors > Collector Type > {Collector Name} > Test button
 
Collector test failed:
com.aveksa.server.runtime.ServerException: Test request failed with response: Request timed out

 
Cause
This is a known issue reported in engineering ticket ACM-103520.
 
Resolution
This issue is being investigated by the Engineering team in order to provide a permanent resolution in a future release.
 

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