Group owner approval is getting assigned to wrong owner in RSA Identity Governance & Lifecycle
Originally Published: 2018-04-25
Article Number
Applies To
RSA Version/Condition: 7.0.2
Issue
Steps to replicate issue
- Create a group owner workflow, which is grouped on Group as shown below:
- For decision node, click on Conditions and select the condition where owner is not null.
- For approval node, select the group owner(id) under Resource.
- Associate the approval workflow in the main processing workflow.
- Create a request to add groups to a user. A few of the groups should have an owner and some should not. In the example below, we are requesting three groups:
- The temporary group does not have a group owner.
- AdminGuest has Arun Oberoi as the group owner.
- Administrator has Aaron Beaudoin as the group owner.
- There are two activities generated for group owner approval:
- Click on the activity assigned to Aaron Beaudoin. Despite him being an owner of just the Administrator group, he can see items for a group where he is not the owner:
Cause
This is a bug.
Resolution
Related Articles
Workflow Decision Node takes wrong path in SecurID Governance & Lifecycle 75Number of Views Risk-Based Authentication from Cisco ASA 9.3.1 redirects to wrong URL for RSA Authentication Manager 8.1 185Number of Views Wrong system name used when creating mobilink subscription - EA configuration 46Number of Views Change role owner from Manage privilege to View only access in RSA Identity Governance & Lifecycle 102Number of Views Error: 'Problem processing request: message is 'Failed to connect to the ACE/Server snoopy56 with port = 5570. Wrong ACE/S… 46Number of Views
Trending Articles
Passwordless Authentication in Windows MFA Agent for Active Directory – Quick Setup Guide RSA Authentication Manager Upgrade Process RSA Authentication Manager 8.9 Release Notes (January 2026) An example of SSO using SAML and ADFS with RSA Identity Management and Governance 6.9.x RSA MFA Agent 2.3.6 for Microsoft Windows Installation and Administration Guide
Don't see what you're looking for?