How do I resolve a looping installation of RSA Identity Governance & Lifecycle?
Originally Published: 2018-11-15
Article Number
Applies To
RSA Product/Service Type: Appliance
RSA Version/Condition: 7.x
O/S Version: SUSE Linux
Issue
cluvfy again to check environment after fixup Oracle environment check has found a fixable problem with the environment Trying fixup script at: /tmp/CVU_12.1.0.1.0_oracle/runfixup.sh Fixup script /tmp/CVU_12.1.0.1.0_oracle/runfixup.sh has finished running Please press enter/return to check environment again... Oracle environment check has found a fixable problem with the environment Trying fixup script at: /tmp/CVU_12.1.0.1.0_oracle/runfixup.sh Fixup script /tmp/CVU_12.1.0.1.0_oracle/runfixup.sh has finished running Please press enter/return to check environment again... Running cluvfy again to check environment after fixup
When examining the /tmp/aveksa_install.log, the installation keeps failing due to a missing required package or a corrupted package (that is, libstdc++-devel(x86_64) as indicated by the error below:
Check: Package existence for "libstdc++-devel(x86_64)"
Node Name Available Required Status
------------ ------------------------ ------------------------ ----------
rsagyl71 missing libstdc++-devel(x86_64)-4.3 failed
Result: Package existence check failed for "libstdc++-devel(x86_64)"
Resolution
rpm -qa | grep -i libstdc
To resolve the looping installation issue:
- If the package is present, it may be corrupted, so you must uninstall the current version then download and install its newest version.
- If the package is missing, download and install its newest version.
- Run the RSA Identity Governance & Lifecycle 7.x installation again.
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