How to recover from a lost Intel RMM4 user or password and change the network configuration?
Originally Published: 2015-08-06
Article Number
Applies To
RSA Product/Service Type: Data Protection Manager Intel Appliance
Issue
Resolution
Configuring your Server Management NIC using BIOS setup on EPSD Platforms Based on Intel® Xeon® Processor E5- 4600/2600/2400/1600/1400 Product Families
1. During POST, press <F2> to go to BIOS setup.
2. Navigate to the Server Management tab and then scroll down to BMC LAN Configuration. Press <Enter>.
3. If you will be using a IPv4 network:
a. If configuring your Server Management BMC LAN Scroll to Baseboard LAN configuration – IP source and then select either Static or Dynamic.
b. If configuring your Intel® RMM4 then scroll down to Intel(R) RMM4 IPV4 LAN configuration – IP source and then select either Static or Dynamic.
c. If Static was selected, configure the IP address, Subnet mask and Gateway IP as needed.
4. If you will be using a IPv6 network:
a. If configuring your Server Management BMC LAN Scroll to Baseboard LAN IPv6 configuration – IP source and then select Enabled.
1. Scroll to IPV6 source and select either Static or Dynamic.
b. If configuring your Intel® RMM4 then scroll down to Intel(R) RMM4 IPV6 LAN configuration – IP source. And then select either Static or Dynamic.
c. If Static was selected, configure the IPV6 address, Gateway IPV6, and IPV6 Prefix Length as needed.
5. Scroll down to User ID. Select the User that you want to use.
6. Scroll down to User status. Select Enabled.
7. Scroll down to User name. Change the name as needed. Note that you cannot change anonymous or root.
8. Scroll down to User password. Change the password. Note that you need to enter the password twice.
9. When you are finished configuring the LAN addresses and User information for the server press the <F10> key and select save and exit, your server will reboot with the new LAN settings.
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