Access Manager SNMP dispatcherActiveAuthServersEntry does not show all aservers
Originally Published: 2009-01-06
Article Number
Applies To
RSA Access Manager 6.0.4
Access Manager Iserver
2003 Server SP1
Issue
SNMP OID .1.3.6.1.4.1.2197.10.1.3.10.1.2.1.1.0 (dispatcherActiveAuthServersEntry) shows only a single aserver in the dispatcher list even though there are two aservers installed on the same machine.
Cause
Resolution
This problem has been resolved in hotfix 6.0.4.11 for RSA Access Manager 6.0.4. Contact RSA Customer Support and request this hotfix, or the latest hotfix for your platform. Note that if the Access Manager server version is not 6.0.4 or later, the 6.0.4 patch must be applied first before applying this hotfix.
This fix requires that you have correctly set the cleartrust.aserver.export_address= parameter in each of you aserver.conf files with unique values.
An alternate work around for this issue is to ensure that aservers on the same physical machine listen on separate aservers ports.
Notes
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