How to use Windows Password Integration with Offline Authentication on an RSA Authentication Agent 7.x for Windows
Originally Published: 2016-07-18
Article Number
Applies To
RSA Product/Service Type: Authentication Agent for Windows
RSA Version/Condition: 7.2.x, 7.3.x, 7.4.x
Issue
A Windows password change must be done online in order for a domain controller to learn and accept it. If the change is done from the authentication agent itself, the new Windows password hash is learned by RSA Authentication Manager and stored in the server's internal database.
If offline days are refreshed, this new Windows password hash is downloaded to the authentication agent within the offline day files database.
If you change the Windows password, then go offline without refreshing offline days, the offline authentication Windows password integration fails because the offline database has the old Windows password hash.
Tasks
Resolution
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