How to use Windows Password Integration with Offline Authentication on an RSA Authentication Agent 7.x for Windows
Originally Published: 2016-07-18
Article Number
Applies To
RSA Product/Service Type: Authentication Agent for Windows
RSA Version/Condition: 7.2.x, 7.3.x, 7.4.x
Issue
A Windows password change must be done online in order for a domain controller to learn and accept it. If the change is done from the authentication agent itself, the new Windows password hash is learned by RSA Authentication Manager and stored in the server's internal database.
If offline days are refreshed, this new Windows password hash is downloaded to the authentication agent within the offline day files database.
If you change the Windows password, then go offline without refreshing offline days, the offline authentication Windows password integration fails because the offline database has the old Windows password hash.
Tasks
Resolution
Related Articles
How to install the jTDS JDBC driver on WildFly for use with Data Collections in RSA Identity Governance & Lifecycle Number of Views How to install Access Fulfillment Express (AFX) for use with RSA Identity Governance & Lifecycle Number of Views What are the recommended ulimit settings in /etc/security/limits.conf for use with RSA Identity Governance & Lifecycle Number of Views Cannot add or manage a user with user ID <UserID>. User IDs must be unique within a deployment. This user ID is already in… Number of Views Troubleshooting failed offline authentication on an RSA Authentication Agent 7.3 or 7.4 for Windows Number of Views
Trending Articles
RSA MFA Agent 2.3.6 for Microsoft Windows Installation and Administration Guide Deploying RSA Authenticator 6.2.2 for Windows Using DISM RSA MFA Agent 2.4 for Microsoft Windows Installation and Administration Guide RSA Authentication Manager 8.9 Release Notes (January 2026) Downloading RSA Authentication Manager license files or RSA Software token seed records
Don't see what you're looking for?
