How to verify the serial number of the certificate used for an LDAPS connection in RSA Authentication Manager 8.x
2 years ago
Originally Published: 2017-03-15
Article Number
000063522
Applies To
Product Set: SecurID
RSA Product/Service Type: Authentication Manager
RSA Version/Condition: 8.x
Why are you referencing Windows 2012 here?
Platform: Windows
O/S Version: Windows 2012
Issue
The certificate in Authentication Manager displays the serial number in decimal format in the Operations Console. However, the actual certificate displays the serial number in hexadecimal format. In order to verify the certificate in Authentication Manager, the serial number must be converted into hexadecimal format. This solution describes how to convert the serial number of a certificate from decimal format to hexadecimal format.
Resolution
From the Operations Console select Deployment Configuration > Identity Sources > Identity Source Certificates > Manage Existing > View.
This image is incorrect for the steps above.  Note that it says Delete Certificate Confirmation.  Please correct.
 
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Original Certificate Serial Number 
It seems like there are missing steps to get from View to here.  Please add more detail.
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Online converter
http://www.rapidtables.com/convert/number/decimal-to-hex.htm
Again, please add more details.
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The serial number of the certificate in Authentication Manager and Active Directory must match for a successful LDAPS connection. 

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