Java error "Received fatal alert: handshake_failure" when opening RSA enVision Event Explorer
4 years ago
Originally Published: 2015-12-17
Article Number
000065378
Applies To
RSA Product Set: enVision
RSA Product/Service Type: enVision Core
RSA Version/Condition: 4.1 SP1
Platform: Windows
O/S Version: 2008 Server R2 Enterprise (64 bit)
 
Issue
The error message below is reported when opening enVision Event Explorer.
Unable to connect to server "localhost."  Please verify that the server is available and configured properly. The details of the error are below:

javax.net.ssl.SSLHandshakeException: Received fatal alert: handshake_failure
User-added image
Cause
This error occurs because the HTTPS protocols being used are not compatible.
Resolution
Edit EventExplorer.ini found under C:\Program Files\Network Intelligence Corporation\Event Explorer , and include the following: -Dhttps.protocols=TLSv1