Microsoft’s Internet Information Server must be installed prior to starting the RSA Authentication Agent for Web for IIS installation”RSA web Agent IIS installation failed with “
Originally Published: 2019-05-08
Article Number
Applies To
RSA Product/Service Type: RSA Authentication Agent for Web for IIS
RSA Version/Condition: 8.0.x
Issue
Microsoft’s internet information server must be installed prior to starting the RSA authentication agent for web for IIS installation
Cause
- There are insufficient features and roles for IIS installed.
- The RSA web agent exe file is not run as administrator.
Resolution
- Verify that the following features and roles are installed, including all the role services under them:
• Common HTTP features
• Application development
• IIS 6.0 management compatibility
• .NET Framework 3.5 must be installed
• Application development
• IIS 6.0 management compatibility
• .NET Framework 3.5 must be installed
Microsoft Windows Server 2012 comes prepackaged with .NET 4.5 and Windows Server 2012 R2 comes prepackaged with .NET 4.5.1. However, .NET 3.5 is required.
- Make sure that the IIS Admin service is set to Automatic and running and is not disabled.
- Open a command prompt as an administrator and run the .exe installation file of the RSA Authentication Agent for Web for IIS from it.
Related Articles
When running the RSA SecurID Authentication Agent for PAM's acetest utility, getting error: Cannot Do AceInitialize for c… Number of Views RSA SecurID Software Token Administrator's Guide Number of Views Change an Operations Console Administrator's Password Number of Views RSA Authentication API Developer's Guide Number of Views How to ignore username's NTLM or "down-level logon name" domain name prefix sent by a radius client or agent in RSA Authen… Number of Views
Trending Articles
Passwordless Authentication in Windows MFA Agent for Active Directory – Quick Setup Guide RSA Authentication Manager Upgrade Process RSA Authentication Manager 8.9 Release Notes (January 2026) An example of SSO using SAML and ADFS with RSA Identity Management and Governance 6.9.x RSA MFA Agent 2.3.6 for Microsoft Windows Installation and Administration Guide
Don't see what you're looking for?
