RSA Product/Service Type: Authentication Manager
RSA Version/Condition: 8.7 SP1
Platform: SUSE Linux
O/S Version: Enterprise Server 15 Service Pack 3
Product Description: SecurID Appliance
AdminServerWrapper.log shows:
INFO | jvm 1 | main | 2024/09/20 14:01:24 | <Sep 20, 2024 2:01:24,126 PM EDT> <Notice> <Security> <BEA-0090169> <Loading trusted certificates from the jks keystore file /opt/rsa/am/server/security/trust.jks.>
INFO | jvm 1 | main | 2024/09/20 14:01:24 | <Sep 20, 2024 2:01:24,126 PM EDT> <Warning> <JMX> <BEA-149513> <JMX Connector Server stopped at service:jmk::iiop://192.168.0.20:7006/jndi/weblogic.management.mbeanservers.edit.>
INFO | jvm 1 | main | 2024/09/20 14:01:24 | <Sep 20, 2024 2:01:24,126 PM EDT> <Warning> <JMX> <BEA-149513> <JMX Connector Server stopped at service:jmk::iiop://192.168.0.20:7006/jndi/weblogic.management.mbeanservers.domainruntime.>
INFO | jvm 1 | main | 2024/09/20 14:01:24 | <Sep 20, 2024 2:01:24,126 PM EDT> <Warning> <JMX> <BEA-149513> <JMX Connector Server stopped at service:jmk::iiop://192.168.0.20:7006/jndi/weblogic.management.mbeanservers.runtime.>
INFO | jvm 1 | main | 2024/09/20 14:01:24 | <Sep 20, 2024 2:01:24,126 PM EDT> <Critical> <WebLogicServer> <BEA-000362> <Server failed. Reason:
INFO | jvm 1 | main | 2024/09/20 14:01:24 |
INFO | jvm 1 | main | 2024/09/20 14:01:24 | There are 1 nested errors:
INFO | jvm 1 | main | 2024/09/20 14:01:24 |
INFO | jvm 1 | main | 2024/09/20 14:01:24 | java.io.IOException: [Server:002664] Failed to start Admin Channel AdminChannel.
INFO | jvm 1 | main | 2024/09/20 14:01:38 | at weblogic.server.channels.ServerSocketManager.createAndBindServerSockets (ServerSocketManager.java:132)
INFO | jvm 1 | main | 2024/09/20 14:01:38 | at weblogic.server.channel
Noticed that the boot protocol changes from static to dhcpv4 in the network config file for eth0. The gateway is changed to none on the Operations Console and another DNS record is added on the OC as well.[Expected]
rsaadmin@am87p:/etc/sysconfig/network> more ifcfg-eth0 STARTMODE=auto BOOTPROTO=static IPADDR=192.168.0.20 PREFIXLEN=27 LABEL=
[Actual]
rsaadmin@am87p:/etc/sysconfig/network> more ifcfg-eth0 # Created by cloud-init on instance boot automatically, do not edit. # BOOTPROTO=dhcp4 LLADDR=00:0d:3f:7b:9a:ef STARTMODE=auto
Prior to applying 8.7 SP1, retain the static IP network configuration by disabling cloud-init network config, which allows netconfig to control the network settings on reboot or not overridden by cloud-init.
Change in appliance as below:
1. Add the following in /etc/cloud/cloud.cfg file:
network:
config: disabled
Please note that the lines should be added at the end of the file. Otherwise, server will lose its network settings.
2. Rebooted the appliance. Type:
Sudo reboot
3. If the upgrade was already progressed and encountered the network settings wiped out, then this can be resolved by manually configuring the appliance network settings with “configureNetwork.py” script as per KB 000043629:
https://community.rsa.com/s/article/Services-will-not-start-after-changing-IP-address-of-RSA-Authentication-Manager-8-x-from-command-line
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