RSA Authentication Manager 8.1 Service Pack 1 Patch 2 Web Tier fails to install
Originally Published: 2015-06-04
Last Modified: 2023-10-06
Article Number
Applies To
RSA Product/Service Type: Authentication Manager
RSA Version/Condition: 8.1 SP1
Platform: SUSE Enterprise Linux
Issue
<WTHOME>/webtierBootstrapper/8.1.1.2.0/config/config.sh: line 5:
/tmp/Webtier/linux-x86_64/jdk/bin/java: Permission denied
By default the file will be located in /opt/RSASecurity/RSAAuthenticationManagerWebtier/ and will be named Install_<version and patch of web tier install>_<date_stamp>_<time_stamp>.log. For example, Install_V8.1.1.2.0_20150411130727_8551451671209760854.log
Cause
Workaround
- As root, on the web tier server, navigate to /tmp/Webtier/linux-x86_64/jdk/bin.
- Change the file permissions to be that of the installation user in of the programs in /tmp/Webtier/linux-x86_64/jdk/bin.
- Also change the execution rights for the installation user and root. If the installation user is rsaadmin, the commands to change the permissions would be:
-
chown rsaadmin * chgrp rsaadmin * chmod 755 *
This would result in the following when running ls -al on the directory:
total 2632 -rwxr-xr-x 1 rsaadmin rsaadmin 270119 Sep 20 2013 java -rwxr-xr-x 1 rsaadmin rsaadmin 272191 Sep 20 2013 keytool -rwxr-xr-x 1 rsaadmin rsaadmin 272145 Sep 20 2013 orbd -rwxr-xr-x 1 rsaadmin rsaadmin 272081 Sep 20 2013 pack200 -rwxr-xr-x 1 rsaadmin rsaadmin 272191 Sep 20 2013 policytool -rwxr-xr-x 1 rsaadmin rsaadmin 272191 Sep 20 2013 rmid -rwxr-xr-x 1 rsaadmin rsaadmin 272191 Sep 20 2013 rmiregistry -rwxr-xr-x 1 rsaadmin rsaadmin 272191 Sep 20 2013 servertool -rwxr-xr-x 1 rsaadmin rsaadmin 272145 Sep 20 2013 tnameserv -rwxr-xr-x 1 rsaadmin rsaadmin 186333 Sep 11 2013 unpack200
- Next, tidy up after the failed web tier installation.
- Remove the RSA Webtier Bootstrapper Server and RSA Webtier Server start and stop shell scripts from the /etc/init.d directory.
- Remove the files for the failed installation of the web tier software.
- Navigate back to the /tmp/Webtier/liunx-x86_64 directory and re-run the web tier installation at the command line.
./install_webtier.sh -console
Notes
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