RSA Product/Service Type: Authentication Manager Web Tier
RSA Version/Condition: 8.6.0
Platform: Oracle Linux
O/S Version: 7.9
Installation command:
./install_webtier.sh (The installation cncratludatuinw,
This is the exact error:
**
**ERROR: The system prerequisites are not met.
**
The detected version is not supported.
This is the output in the log file.
@@@2022-01-07 12:39:26,966, [main], (SeedGenerator.java:395), trace.com.rsa.ims.security.crypto.impl.JsafeJceUtil, INFO, abcwbt02.us.mycompany.com,,,,New Provider JsafeJCE registered
@@@2022-01-07 12:39:26,969, [main], (SeedGenerator.java:419), trace.com.rsa.ims.security.crypto.impl.JsafeJceUtil, INFO, abcwbt02.us.mycompany.com,,,,Removing JsafeJCE
@@@2022-01-07 12:39:26,970, [main], (SeedGenerator.java:423), trace.com.rsa.ims.security.crypto.impl.JsafeJceUtil, INFO, abcwbt02.us.myompany.com,,,,JsafeJCE has been added at position 1
@@@2022-01-07 12:39:30,517, [main], (PlatformCheck.java:47), com.rsa.installer.prereqs.PlatformCheck, INFO, Platform check: GNU/Linux Oracle Linux Server 7.9 Plus (unknown) build 3.10.0-1160.36.2.el7.x86_64. Name=LINUX. DataModel=64
@@@2022-01-07 12:39:30,517, [main], (PlatformCheck.java:85), com.rsa.installer.prereqs.PlatformCheck, INFO, description : GNU/Linux Oracle Linux Server 7.9 Plus (unknown) build 3.10.0-1160.36.2.el7.x86_64. manufacturer :GNU/Linux
@@@2022-01-07 12:39:30,519, [main], (PlatformCheck.java:96), com.rsa.installer.prereqs.PlatformCheck, ERROR, The detected Linux version is not supported.
Since platform check is enforced in AM 8.6 patch 1, the installation of the web tier fails.
Oracle Linux is supported for installing the web tier from this version onwards.
Please download the web tier kit from the below link:
https://sftp.rsa.com/human.aspx?Username=support&password=Password1&arg12=downloaddirect&transaction=signon&quiet=true&arg01=831022614
https://sftp.rsa.com/human.aspx?Username=support&password=Password1&arg12=downloaddirect&transaction=signon&quiet=true&arg01=831022614
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