Cloud Access Service Updates

The following subsections outline the new and enhanced features of the Cloud Access Service (CAS).

Improved Search in User Management

The User Management page in the Cloud Administration Console now includes enhanced search capabilities. You can search for users by first name, last name, or a combination of both, even when the user’s email address does not contain personally identifiable information (PII). You can also search using Mobile Lock ID for greater flexibility. These improvements provide a more efficient and accurate search experience, making it easier to find and manage user accounts across the system. To access the User Management page, go to Cloud Administration Console > Users > Management.

Enhanced User Interface for Bulk User Maintenance

The Bulk User Maintenance page now features a modern, more intuitive interface that provides a faster, more responsive, and consistent administrative experience.. This update streamlines navigation, improves usability, and ensures smoother interactions across all bulk user operations, enabling you to manage large user sets more efficiently and with greater confidence. To access the Bulk User Maintenance page, go to Cloud Administration Console > Users > Bulk User Maintenance.

Enhanced Role Management in My Page Access Control

The Access Control screen in My Page is enhanced to give application owners and managers greater control over role assignments. Application owners and managers can now use the Access Control tab in My Page to manage role assignments more effectively, enabling more efficient management of user access and ensuring that role assignments remain accurate and up to date. To access the Modify User Role screen, go to My Page > Access Control.

Governance & Lifecycle Connection to CAS

Governance & Lifecycle Connection to CAS is now available with an easy, wizard-based setup that streamlines configuration and enhances information sharing to strengthen your identity posture management. The Cloud Administration Console now includes a Governance & Lifecycle page under the Platform menu, providing the Registration Code and Registration URL to integrate with CAS.

New FIDO Management API Client Type

The API Client now includes a new FIDO Management API client type in the Client Type dropdown, enabling more flexible, service-driven authenticator enrollment workflows. The FIDO Management API assumes the caller has already validated the user, allowing you to register a user’s authenticator without requiring an active end-user session. This capability supports call-center and bulk issuance flows, automated enrollment processes, and help-desk–initiated actions. With this enhancement, you can trigger authenticator enrollments directly from your help desk or automation tools, streamline onboarding and recovery, and maintain user productivity during incidents or migrations. In the Cloud Administration Console, you can add the "FIDO Management API" client type via Platform > API Access Management > Add API Client.

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Coming Soon - Deprecation of TCP Connection Between CAS and AM

RSA announces the upcoming deprecation of the TCP Agent connection between CAS and AM. If your environment is configured to connect to AM through Cloud Administration Console > Platform > Authentication Manager > Connection to Authentication Manager, you will need to update your configuration after the upcoming IDR release. This integration will transition to the Authentication Manager REST Agent, replacing the existing TCP Agent connection. At this time, no immediate action is required. Detailed instructions and timelines will be shared prior to the deprecation to guide you through the transition and ensure uninterrupted connectivity between CAS and AM.