RSA Identity Governance and Lifecycle 7.0.2 displays error communicating with server when saving workflows having more than 25 nodes
3 years ago
Originally Published: 2017-06-16
Article Number
000065204
Applies To
RSA Product Set: RSA Identity Governance and Lifecycle 
RSA Version/Condition: 7.0.2, 7.0.2 P01, 7.0.2 P01HF01
Issue
The error occurs when either:
  1. Saving a workflow that contains more than 25 nodes, or
  2. Switching between nodes in a workflow that has more than 25 nodes. 
User-added image
 
The following errors can be seen in the Server.log: 
2017-06-08 08:16:33,975 ERROR [org.grails.web.errors.GrailsExceptionResolver] (default task-23) IOException occurred when processing
 request: [PUT] /aveksaWFArchitect/processes/checkNodeSyntax/ UT000020: Connection terminated as request was larger than 128000. Stacktrace follows:: java.io.IOException: UT000020:
Cause
The size of the workflow exceeds the default value. This is a known issue and is reported in engineering ticket ACM-75206. 
Resolution
Engineering is working to put the workaround into a standard build. It is expected to be handled in a future patch.
Workaround
To fix this issue, the file called 'application.yml' inside the aveksaWFArchitect.ear needs to be modified and redeployed.
 
  1. Download the aveksaWFArchitect.ear from /tmp/aveksa/staging directory or from the patch directory if you have installed 7.0.2 into a new directory. By using a new directory, the original ear will be left untouched (in effect, backed-up.) 
    $ cd /home/oracle
$ mkdir unpack
$ cp /home/oracle/Aveksa_7.0.2_P01HF01/aveksaWFArchitect.ear/aveksaWFArchitect.ear unpack
$ cd unpack
$ mkdir ear
$ cd ear
$ jar xvf ../aveksaWFArchitect.ear
$ mkdir war
$ cd war
$ jar xvf ../aveksaWFArchitect.war
$ vi WEB-INF/classes/application.yml
  2. Add the following content in the application.yml file, as shown in the screen shot below:
upload:
        maxFileSize: 2000000
        maxRequestSize: 2000000

User-added image
  
$ cd ..
$ jar cvf aveksaWFArchitect.war -C war .
$ rm -Rf war
$ cd ..
$ jar cvf aveksaWFArchitect.ear -C ear .
$ rm -Rf ear
  1. Deploy the new aveksaWFArchitecitect.ear:
 $ /home/oracle/wildfly/bin/jboss-cli.sh -c --command="deploy /home/oracle/unpack/aveksaWFArchitect.ear --force"
  1. Restart ACM:
acm restart
  1. Login and modify the workflow(s) which had the issue.
  2. You will see a syntax warning, which is the expected behavior. Click Yes.
User-added image
  1. The workflow should save successfully.
Notes
Please contact RSA support if you are still facing the issue after following the above steps.

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