RSA Identity Governance and Lifecyle users who do not belong to role can not be identified
Originally Published: 2016-12-29
Article Number
Applies To
RSA Product/Service Type: Access Certification Manager
RSA Version/Condition: 6.9.1 P18
Issue
In 6.9.1 P18, we display a message that x users do not belong to the role, but they are not listed with a Revoke button, although they are directly entitled, and also entitled indirectly through a role or group.
This is different behavior from versions prior to P18, where those users are listed in the Directly Entitled tab with a Remove action button.
In P18, you would see this behavior:
Resolution
- If user is added to a role directly, then the users will be displayed as members in the Directly Entitled category.
- If user is associated to a group or a role and that group/role is added as entitlements to the role, then the user will not be displayed as member in the Directly Entitled category. The user is considered as indirect and will be displayed in All category without any action (that is, without the Remove button) only.
- If user is added to a role directly and also added via group to the role, then the user will not be displayed as member in the Directly Entitled category. The user is considered as indirect and will be displayed in All category without any action (that is, without the Remove button) only.
- The action button will not be available for direct members in the All category if they match in the above use case conditions.
Related Articles
Error message "Can not convert logon name: lab\\tstuser1 to UPN error: 0" during IWA authentication in RSA Access Manager 31Number of Views Users can not open The SDTID file in some mail applications 114Number of Views Email node does not save changes in RSA Identity Governance & Lifecycle 1Number of Views Root Cause Identified for the SecurID 3.0 App Token Import Issue 2Number of Views RSA Identity Governance & Lifecycle does not save values correctly in the WorkFlow Activity Node Properties Settings if th… 27Number of Views
Trending Articles
Passwordless Authentication in Windows MFA Agent for Active Directory – Quick Setup Guide RSA Authentication Manager Upgrade Process RSA Authentication Manager 8.9 Release Notes (January 2026) An example of SSO using SAML and ADFS with RSA Identity Management and Governance 6.9.x RSA MFA Agent 2.3.6 for Microsoft Windows Installation and Administration Guide
Don't see what you're looking for?