RSA Web Threat Detection 6.1 UI has a browser detection failure with Internet Explorer 11
Originally Published: 2017-12-06
Article Number
Applies To
RSA Product/Service Type: Forensics
RSA Version/Condition: 6.0
Issue
This detectBrowser.js is the same file since version 5.1.
*"# cat /var/opt/silvertail/srv/nginx/html/js/detectBrowser.js *
function oldIE() {
var ua, ieVersion = -1;
// Do not use jQuery's $.browser because this property is deprecated in jQuery 1.3,
// and its functionalities may be moved to a team-supported plugin in a future release of jQuery.
// In addition, since Chrome (or/and other browsers) is able to "fake" IE, if UX team likes to over kill it,
// check ($.support.leadingWhitespace === false) to validate this property is not available to IE 6-8 but available to other browsers.
if (navigator.appName === 'Microsoft Internet Explorer') {
ua = navigator.userAgent;
// If Internet Explorer, check version number
ieVersion = /MSIE ([0-9]
{1,}
[\.0-9]
{0,}
)/i;
if (ieVersion.exec(ua) !== null && ieVersion.exec(ua) !== undefined) {
ieVersion = parseFloat(RegExp.$1);
if (typeof ieVersion === 'number' && !isNaN(ieVersion) && ieVersion > -1 && ieVersion < 10)
{ // all versions of IE before 10 are unacceptable. return true; }
}
}
return false;
}
if (oldIE())
{ window.location = "unsupported_browser.html"; }
"
Because the JavaScript is searching for the older IE 11 user agents, it redirects the session to the unsupported_browser.html, even if the browser is IE 11.
Resolution
Related Articles
Supported browsers to access the RSA Web Threat Detection user interfaces 13Number of Views Handling license issues for RSA Web Threat Detection on RSA Link 24Number of Views Change hostnames on a deployed production environment in RSA Web Threat Detection 32Number of Views Alerting Issue in UI in RSA Web Threat Detection 5.1.0.7 Custom Key 7Number of Views How to download RSA Web Threat Detection patches and version upgrades on RSA Link 46Number of Views
Trending Articles
RSA Authentication Manager Upgrade Process RSA Authenticator 6.2.2 for Windows Administrator Guide RSA SecurID software token .sdtid file fails to import into RSA SecurID Software Token 5.0 for Windows RSA MFA Agent 2.3.6 for Microsoft Windows Installation and Administration Guide RSA Release Notes for RSA Authentication Manager 8.8
Don't see what you're looking for?