Random Rules are failing in RSA Governance & Lifecycle
Article Number
Applies To
This is a known issue in the following versions.
- RSA Governance & Lifecycle 7.5.0 P09
- SecurID Governance & Lifecycle 7.5.2 P04, P05, P06
Issue
Rule processing is failing for random rules after upgrading to one of the affected versions.
The following log message is observed in aveksaServer.log,
03/17/2023 17:49:09.688 INFO (Exec Task Consumer#0 - Sequence) [com.aveksa.server.xfw.RuleExecutionExecutor] Source Run status : Failed. Failing the RunId : 15308
Cause
This issue occurs when the value of the RuleId incidentally matches the value for Data RunId of a previous collection where the status is failed, Aborted or UserCancel.
Resolution
- RSA Governance & Lifecycle 7.5.2 P08
Workaround
If you are unable to patch to a version where this is resolved contact RSA Customer Support and quote this article number.
The following query can be used to confirm you are susceptible to this issue. Any value indicates potential problem.
select * from avuser.t_av_rules r inner join avuser.t_data_runs run on r.id = run.id where run.status in ('Aborted', 'Failed','UserCancel') and is_deleted ='FALSE';
Related Articles
Workday ADC "Test Collector'" gets Workday webservice exception 34Number of Views How to use SAW purge data script 11Number of Views Rules are not triggered after unification run in RSA Identity Governance & Lifecycle 80Number of Views RSA Governance & Lifecycle AirWatch EDC Datasheet 6Number of Views How to create and manage Entitlement Attributes through the User Interface in RSA Identity Governance & Lifecycle 59Number of Views
Trending Articles
Authentication Manager Log Messages (23001-23091) RSA SecurID software token .sdtid file fails to import into RSA SecurID Software Token 5.0 for Windows How to Forward RSA Authentication Manager 8.4 or Later Logs to Multiple Syslog Servers Using rsyslog Troubleshooting RSA MFA Agent for Microsoft Windows Customizing the Self-Service Console User Help
Don't see what you're looking for?