Replace a Token for a User in the User Dashboard

Occasionally, you must assign a new token to a user. For example, you must assign a new token to a user whose existing token has been permanently lost or destroyed. A user also needs a new token if his or her current token has expired.

Replaced tokens are either unassigned or deleted from the deployment, depending on your configuration.

Procedure 

1. In the Security Console, go to the Home page.

2. Use Quick Search to find the user.

3. Select the user whose token you want to replace.

4. Under Assigned SecurID Tokens, click the token you want to replace.

5. Click the arrow next to the Edit button and select Replace.

1. Select a token from the list or search for a token in the search bar.

1. Click Replace Token.