Replica Radius server will not synchronize, Primary status is listed as Standalone
2 years ago
Originally Published: 2015-03-31
Article Number
000061009
Applies To
RSA Product Set: SecurID
RSA Product/Service Type: Authentication Manager
RSA Version/Condition: 8.1.0
Platform: VMware
Platform (Other): null
O/S Version: ESXi 5.0
Product Name: RSA-0010010
Product Description: RSA Authentication Manager
Issue
We have primary and replica authentication manager virtual appliances. Replica says "can't determine status" for radius replication status.
Primary Radius server is listed as "Standalone" 
Cause
Unsure of cause. The Primary Radius has a problem with its radius shared secret
Resolution
Ran the following command to get the Primary out of standalone mode
 
in /opt/rsa/am/utils ./rsautil manage-secrets -a listall. get the Radius shared secret

in /opt/rsa/am/radius run the following command: ./sbrsetuptool -path opt/rsa/am/radius -identity PRIMARY -secret <radius shared secret>

in /opt/rsa/am/server ./rsaserv restart radius

In the Primary Security Console go to Radius->Radius Servers Click on "Initiate Replication". The Primary status should change to Synchronized.