Request could not be handled error in the UI when accessing the capabilities of any Automatic Fulfillment Express (AFX) SOAP connector if the WSDL URL is not reachable on Via L&G 6.9.1 or 7.0.0
2 years ago
Originally Published: 2016-04-15
Article Number
000064601
Applies To
RSA Product Set: Via Lifecycle & Governance
RSA Product/Service Type: Appliance
RSA Version/Condition: 6.9.1 (P07 or lower) or 7.0.0
Platform: Any
Issue
The customer is getting a request could not be handled error in the UI when accessing the SOAP connector capabilities tab if connection to the server is down
Cause
WSDL URL is not reachable (maybe network issue or SOAP server is down)
Resolution
6.9.1 P08 or higher
7.0.0 P01 or higher
Workaround
None