Run history data is missing under the Custom Task workflow history tab in RSA Identity Governance & Lifecycle

3 years ago

Originally Published: 2019-04-22

Article Number

000046546

Applies To

RSA Product Set: RSA Identity Governance & Lifecycle
RSA Version/Condition: 7.1.0
Platform: WebLogic

Issue

Run history data is missing under the Custom Task workflow history tab in RSA Identity Governance & Lifecycle.

User-added image

Under the Developer Tools Network tab, the request shows as pending and never seems to load.

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Cause

Root cause for this issue was never determined.

Resolution

Restart RSA Identity Governance & Lifecycle on WebLogic.

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