Data Archiving fails in Data Purging step in RSA Identity Governance & Lifecycle
Originally Published: 2020-12-08
Article Number
Applies To
RSA Version/Condition: 7.1.1, 7.2.0
Issue
The Data Management tab on the Admin System menu shows the Archive Status as Completed but the Purge Status as Failed. (Additional information may be displayed if the "Error Message" column is displayed.)
The following WARN and ERROR level messages are logged in the aveksaserver.log file
05/21/2020 16:27:28.812 WARN (Exec Task Consumer#3 - Main) [org.hibernate.engine.jdbc.spi.SqlExceptionHelper] SQL Error: 30926, SQLState: 99999
05/21/2020 16:27:28.812 ERROR (Exec Task Consumer#3 - Main) [org.hibernate.engine.jdbc.spi.SqlExceptionHelper] ORA-30926: unable to get a stable set of rows in the source tables
ORA-06512: at "AVUSER.ARCHIVEPURGE_PKG", line 839
ORA-06512: at line 1
05/21/2020 16:27:28.827 ERROR (Exec Task Consumer#3 - Main) [com.aveksa.server.xfw.TaskExecutor] Failed method=Execute ExecutionTask[TaskID=58858 RunID=25582 Source=68 Type=DataArchiving Status=InProgress]
com.aveksa.server.xfw.ExecutionException: com.aveksa.server.db.PersistenceException: java.sql.SQLException: ORA-30926: unable to get a stable set of rows in the source tables
ORA-06512: at "AVUSER.ARCHIVEPURGE_PKG", line 839
ORA-06512: at line 1
at com.aveksa.server.xfw.DataArchivingTaskExecutor.executeTask(DataArchivingTaskExecutor.java:62)
at com.aveksa.server.xfw.TaskExecutor.execute(TaskExecutor.java:99)
at com.aveksa.server.xfw.ExecutionTaskQueue$Worker.run(ExecutionTaskQueue.java:116)
at java.lang.Thread.run(Thread.java:748)
Caused by: com.aveksa.server.db.PersistenceException: java.sql.SQLException: ORA-30926: unable to get a stable set of rows in the source tables
ORA-06512: at "AVUSER.ARCHIVEPURGE_PKG", line 839
ORA-06512: at line 1
at com.aveksa.server.db.persistence.PersistenceServiceProvider.runStoredProcedure(PersistenceServiceProvider.java:1548)
at com.aveksa.server.db.persistence.PersistenceServiceProvider.runStoredProcedure(PersistenceServiceProvider.java:1480)
at com.aveksa.server.db.PersistenceManager.runStoredProcedure(PersistenceManager.java:245)
at com.aveksa.server.xfw.DataArchivingTaskExecutor.executeTask(DataArchivingTaskExecutor.java:59)
... 3 more
Caused by: java.sql.SQLException: ORA-30926: unable to get a stable set of rows in the source tables
ORA-06512: at "AVUSER.ARCHIVEPURGE_PKG", line 839
ORA-06512: at line 1
at oracle.jdbc.driver.T4CTTIoer11.processError(T4CTTIoer11.java:494)
at oracle.jdbc.driver.T4CTTIoer11.processError(T4CTTIoer11.java:446)
at oracle.jdbc.driver.T4C8Oall.processError(T4C8Oall.java:1054)
at oracle.jdbc.driver.T4CTTIfun.receive(T4CTTIfun.java:623)
at oracle.jdbc.driver.T4CTTIfun.doRPC(T4CTTIfun.java:252)
at oracle.jdbc.driver.T4C8Oall.doOALL(T4C8Oall.java:612)
at oracle.jdbc.driver.T4CCallableStatement.doOall8(T4CCallableStatement.java:223)
at oracle.jdbc.driver.T4CCallableStatement.doOall8(T4CCallableStatement.java:56)
at oracle.jdbc.driver.T4CCallableStatement.executeForRows(T4CCallableStatement.java:907)
at oracle.jdbc.driver.OracleStatement.doExecuteWithTimeout(OracleStatement.java:1119)
at oracle.jdbc.driver.OraclePreparedStatement.executeInternal(OraclePreparedStatement.java:3780)
at oracle.jdbc.driver.T4CCallableStatement.executeInternal(T4CCallableStatement.java:1300)
at oracle.jdbc.driver.OraclePreparedStatement.execute(OraclePreparedStatement.java:3887)
at oracle.jdbc.driver.OracleCallableStatement.execute(OracleCallableStatement.java:4230)
at oracle.jdbc.driver.OraclePreparedStatementWrapper.execute(OraclePreparedStatementWrapper.java:1079)
at org.jboss.jca.adapters.jdbc.WrappedPreparedStatement.execute(WrappedPreparedStatement.java:442)
at com.aveksa.server.db.persistence.work.PersistenceServiceBaseWork.executeCallableStatement(PersistenceServiceBaseWork.java:36)
at com.aveksa.server.db.persistence.work.StoredProcedureCallWork.execute(StoredProcedureCallWork.java:80)
at org.hibernate.jdbc.WorkExecutor.executeWork(WorkExecutor.java:37)
at org.hibernate.internal.SessionImpl$3.accept(SessionImpl.java:2134)
at org.hibernate.internal.SessionImpl$3.accept(SessionImpl.java:2131)
at org.hibernate.engine.jdbc.internal.JdbcCoordinatorImpl.coordinateWork(JdbcCoordinatorImpl.java:332)
at org.hibernate.internal.SessionImpl.doWork(SessionImpl.java:2153)
at org.hibernate.internal.SessionImpl.doWork(SessionImpl.java:2138)
at com.aveksa.server.db.persistence.PersistenceServiceProvider.runStoredProcedure(PersistenceServiceProvider.java:1526)
... 6 more
Caused by: Error : 30926, Position : 0, Sql = BEGIN ArchivePurge_Pkg.archiveData(:1 ,:2 ,:3 ); END;, OriginalSql = {call ArchivePurge_Pkg.archiveData(?,?,?)}, Error Msg = ORA-30926: unable to get a stable set of rows in the source tables
ORA-06512: at "AVUSER.ARCHIVEPURGE_PKG", line 839
ORA-06512: at line 1
at oracle.jdbc.driver.T4CTTIoer11.processError(T4CTTIoer11.java:498)
... 30 more
The "Database Logs for Run" for the Data Archive task shows the following event.
Error archiving data from T_AV_RULES "Error Stack Trace: ORA-06512: at ""AVUSER.ARCHIVEPURGE_PKG"", line 975 ORA-06512: at ""AVUSER.ARCHIVEPURGE_PKG"", line 740"
Cause
- RSA Identity Governance & Lifecycle 7.1.1
- RSA Identity Governance & Lifecycle 7.2.0
Resolution
This issue is resolved in the following versions:
- RSA Identity Governance & Lifecycle 7.1.1 P09
- RSA Identity Governance & Lifecycle 7.2.0 P03
- RSA Identity Governance & Lifecycle 7.2.1
The patch includes a migration script ACM-105801.sql that corrects the database issue as well as a code change that prevents it from occurring.
Workaround
Related Articles
Data Purging stuck "in Progress" in "Step 7/12 Purging Workflow Custom Tasks" in RSA Identity Governance & Lifecycle 50Number of Views The RSA Governance & Lifecycle Raw Data table for collection run IDs is empty 117Number of Views Data purging fails with "ORA-20001: No jobs were found to delete" in RSA Identity Governance & Lifecycle 7.1.1 63Number of Views Data Purging does not complete in the configured time limit in RSA Identity Governance & Lifecycle 44Number of Views RSA Identity Governance and Lifecycle Account Data Collector (ADC) and Entitlement Data Collectors (EDC) are slow in step … 300Number of Views
Trending Articles
How to manipulate imported RSA SecurID Software Token(s) on an iPhone or iPad device Artifacts to gather in RSA Identity Governance & Lifecycle RSA MFA Agent 2.3.6 for Microsoft Windows Installation and Administration Guide RSA Authentication Manager 8.7 SP2 Setup and Configuration Guide How to Download OTP Token Seed Files from myRSA
Don't see what you're looking for?