SSL socket connection error with RSA Authentication Agent for Windows 7.3.1 [48] through 7.3.2 [80] and Authentication Manager 8.4 +
Originally Published: 2020-01-03
Article Number
Applies To
RSA Product/Service Type: Authentication Manager
RSA Version/Condition: 8.4.
RSA Product/Service Type: Authentication Agent
RSA Version/Condition: 7.3.1 [48] through 7.3.2 [80]
Issue
"RSA Authentication Agent versions 7.3.1 [48] through 7.3.2 [80] were linked with a BSAFE version where the TLS 1.2 handshake was broken but still worked by negotiating down to TLS 1.1"
Authentication Manager 8.4 and higher uses only TLS 1.2.
SSL Socket Connection Errors can be seen in the System Activity Monitor or by running a System Log Report via the Security Console.
| 2019-11-25 14:58:56 | WARN | 26246 | SSL Socket Connection Error | SSL handshake exception occurred with the remote host “Agent IP Address” communicating over the SSL channel:“No shared ciphers for protocol” | Warning | Remote client communicates over unsupported SSL/TLS channel. | SYSTEM |
Resolution
Notes
More information can be found in article 000036579 - After upgrading to RSA Authentication Manager 8.3, the real time system log monitor shows error handling OA request: No shared ciphers for protocol.
Related Articles
SSL Socket Connection Error with RSA Authentication Agent versions 7.3.1 [48] through 7.3.2 [80] and Authentication Manage… Number of Views User groups Number of Views Assign and Distribute a Software Token to a User Using File-Based Distribution in the User Dashboard Number of Views Map a RADIUS User Attribute Definition to an Identity Source Attribute Number of Views How to add Certificates to the Forensics User Interface (FUI) for RSA Web Threat Detection Number of Views
Trending Articles
RSA Release Notes for RSA Authentication Manager 8.8 Downloading RSA Authentication Manager license files or RSA Software token seed records AFX Server remains in a 'Not running' State, afx status shows 'timed out waiting for AFX applications to start' and mule_e… RSA Authentication Manager 8.7 SP1 Patch 1 Hotfix 1 RSA Authentication Manager 8.8 Security Configuration Guide
Don't see what you're looking for?
