Sample Rollout Email for ID Plus Users

RSA Application Portal Sign-In Credentials

When you open the application portal, RSA might request permission to collect your location for verification purposes. If you do not grant permission, you might be denied access to certain applications, or you might be asked to use a different authentication method. If you deny permission to share location, location is not collected at that time or for subsequent portal access attempts. If you decide to allow collection at a later time, you need to modify your browser settings. See your administrator for instructions on configuring your browser.

RSA Authenticator App

To use the RSA Authenticator App, you must use RSA My Page to register the device with the app. You can install the app on only one device. Perform these steps.

1. On a device (iOS or Android), go to <Your Organization's My Page URL>.

2. Follow the instructions.

   You will enter the following credentials:

   Email Address	Your company e-mail address
   RSA Passcode	You will be prompted for your RSA Passcode.

FIDO Authenticator

To use a FIDO authenticator, you must register it in My Page. You can register only one FIDO authenticator.

Before you begin 

Confirm that you have set up the PIN for your FIDO authenticator.

Procedure 

1. On a device (for example, a computer), go to <Your Organization's My Page URL>.

2. Follow the instructions.

Emergency Access

If you do not have the authenticator you need to authenticate, select a different option in your browser or VPN client. You might be able to receive a text message to another phone using SMS OTP or a voice message using Voice OTP. If neither of these methods are available, contact your administrator for further instructions. You might use the Emergency Access Code.

If you have any questions, please contact us at <your organization's e-mail address or phone number>.

Regards,

IT Department