Save Review Items count is not matching the selected items in RSA Identity Management and Governance
Originally Published: 2016-11-07
Article Number
Applies To
RSA Version/Condition: 6.9.1, 7.0
Issue
- Generate an Account Access Review.
- Select an account that has an entitlement to review.
- Click on Maintain on the account name and entitlement. You will see a pop-up showing 2 as Maintain, which is correct since you have selected two items to maintain (account name and entitlement).
- Click on Edit Users and change the user.
- Now if you click Maintain on the same account name and the entitlement, the pop-up will show 1 as Maintain, even though you have selected two items to maintain, the same as in the screenshot above,
Cause
Resolution
Related Articles
RSA Governance & Lifecycle Recipes: Report - Review Results - Outstanding Items Application List 17Number of Views Groups are unassigned in User Access Review for RSA Identity Governance and Lifecycle 38Number of Views Reassign user access review items in bulk by Application/Directory in RSA Identity Governance & Lifecycle 41Number of Views How to interpret the RSA Identity Governance & Lifecycle User Access Review User Entitlement Coverage report. 40Number of Views Account Access and Ownership Review result progress bar does not show 100% though all items are completed in RSA Via Lifec… 75Number of Views
Trending Articles
RSA MFA Agent 2.3.6 for Microsoft Windows Installation and Administration Guide Downloading RSA Authentication Manager license files or RSA Software token seed records RSA Authentication Manager 8.9 Release Notes (January 2026) RSA Release Notes for RSA Authentication Manager 8.8 Download RSA SecurID Access Cloud User Event audit logs using Cloud Administration REST API CLU
Don't see what you're looking for?