Service cannot start after Patch upgrade or reboot
Originally Published: 2015-05-20
Last Modified: 2023-09-25
Article Number
Applies To
Issue
Failed at: RSA Administration Server with Operations Console
Cause
Caused by: weblogic.management.configuration.ConfigurationException: Identity certificate has expired: [
Version: V3
Serial Number: 577932504454808758911201
SignatureAlgorithm: SHA1withRSA (1.2.840.113549.1.1.5)
Issuer Name: CN=CA Subordinada DAVIVIENDA, OU=Administracion Seguridad TI, O=Banco Davivienda S.A, L=Bogota D.C, ST=Bogota D.C, DC=davivienda, DC=loc, C=CO
Validity From: Sun May 04 04:24:52 COT 2014
To: Mon May 04 04:24:52 COT 2015
Subject Name: EMAILADDRESS=aechandia@davivienda.com, CN=SADGVRSA01.davivienda.loc, OU=Admon Seguridad TI, O=Banco Davivienda S.A, L=Bogota D.C., ST=Bogota D.C., C=CO
Key: RSA (1.2.840.113549.1.1.1)
Resolution
1. go to: cd /opt/rsa/am/utils
2. issue: ./rsautil reset-server-cert
Please enter OC Administrator username: aseguti
Please enter OC Administrator password: ************
Are you sure that you want to reset the following server certificate as the default server certificate? Y/N
EMAILADDRESS=aechandia@davivienda.com, CN=SADGVRSA01.davivienda.loc, OU=Admon Seguridad TI, O=Banco Davivienda S.A, L=Bogota D.C., ST=Bogota D.C., C=CO
: Y
Server certificate successfully reset. Restart all AM services to complete the process.
3. go to: cd /opt/rsa/am/server
4. issue: ./rsaserv restart
5. Now all services should be able to start.
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