Some entitlements appear duplicated in RSA Identity Governance & Lifecycle
Originally Published: 2016-08-23
Last Modified: 2023-11-30
Article Number
Applies To
RSA Version/Condition: 7.0.x, 7.1.x, 7.2.x
Issue
Cause
For existing entitlements
Every time there is a collection that has a different upper/lower case spelling for the resource, it will be viewed by RSA Identity Governance & Lifecycle as a different resource and so a new entitlement will be created, effectively creating a duplicate.If an entitlement is meant to be deleted
If the resource name's case does not match what it was when the resource was added, it will not be deleted. For example, the following fully qualified resource names were found in a sequence of entitlement collections for a particular user, and entitlements were created or deleted as shown.28-Apr-16 created RESOURCE_NAME 29-Apr-16 created Resource_Name 4-May-16 deleted RESOURCE_NAME 4-May-16 deleted Resource_Name 4-May-16 created Resource_Name 11-May-16 created resource_name 27-Jun-16 deleted resource_nameIf you look carefully at the above sequence of upper/lower case entitlements, you can see that after 27-June-16 there should be one entitlement left for this resource for the user, which is the one that was created on 4-May-16 for Resource_Name.
Resolution
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