RSA SecurID Access customers can access community and support information on RSA Link.

You can access community and support information on the RSA Community at https://community.rsa.com. The RSA Community contains a knowledge base that answers common questions and provides solutions to known problems, product documentation, community discussions, and case management.

RSA provides you with a unique identifier, called the Customer Support ID, which is required when you register with RSA Customer Support. To see your Customer Site ID, sign in to the Cloud Administration Console and click My Account > Company Settings.

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