The source file name(s) are larger than is supported by file system error while trying to delete RSA Authentication Manager Web Tier folder
Originally Published: 2019-03-21
Last Modified: 2022-06-20
Article Number
Applies To
RSA Product/Service Type: Authentication Manager Web Tier Server
RSA Version/Condition: 8.x
Platform: Windows
Issue
Source Path Too Long
The source file name(s) are larger than is supported by the file system. Try moving to a location which has a shorter path name, or try renaming to shorter name(s) before attempting this operation.
The source file name(s) are larger than is supported by the file system. Try moving to a location which has a shorter path name, or try renaming to shorter name(s) before attempting this operation.
Workaround
- Open a command prompt on the Web Tier server.
- Enter the following commands:
md C:\DELETE-ME robocopy C:\DELETE-ME <drive>:\<path>\<top_level_directory_to_delete> /s /mir
- Delete the two remaining empty folders using the commands:
rd C:\DELETEME rd
-
rd C:\{path}\{The Top Level Folder To Delete}
Notes
- C:\{path}\{The Top Level Folder To Delete} is the folder directory where the webtier has been installed.
