Token seed import fails with 'Import Token failure' error for RSA Authentication Manager
Originally Published: 2011-08-19
Article Number
Applies To
RSA Product Set: SecurID
RSA Product/Service Type: Authentication Manager
RSA Version/Condition: 8.x
Issue
When a token import fails, the System Activity Log will show the following error:
Import Token Failure with the following exception:
com.rsa.authmgr.internal.token.aes.exceptions.RSADataCorruptionException: MAC Check Failed!!!,
at com.rsa.authmgr.internal.token.aes.TokenImport.a(TokenImport.java:329),
at com.rsa.authmgr.internal.token.aes.TokenImport.<init>(TokenImport.java:262),
at com.rsa.authmgr.internal.admin.tokenmgt.impl.ImportTokenBatchJobRunnerImpl.startBatchJob(ImportTokenBatchJobRunnerImpl.java:339),
at com.rsa.ims.batchjob.impl.BatchJobTXEngine$4.run(BatchJobTXEngine.java:469),
at com.rsa.ims.batchjob.impl.BatchJobTXEngine$4.run(BatchJobTXEngine.java:455),
at com.rsa.ims.security.spi.SimpleSecurityContextImpl.doAs(SimpleSecurityContextImpl.java:114),
at com.rsa.security.SecurityContext.doAs(SecurityContext.java:429),
at com.rsa.ims.batchjob.impl.BatchJobTXEngine.runBatchJob(BatchJobTXEngine.java:454),
at com.rsa.ims.batchjob.impl.BatchJobTXEngine.execute(BatchJobTXEngine.java:355),
at com.rsa.ims.batchjob.impl.JobRunner.run(SimpleBatchJobLauncher.java:98),
at org.springframework.scheduling.commonj.DelegatingWork.run(DelegatingWork.java:61),
at weblogic.work.j2ee.J2EEWorkManager$WorkWithListener.run(J2EEWorkManager.java:169),
at weblogic.work.ExecuteThread.execute(ExecuteThread.java:200),
at weblogic.work.ExecuteThread.run(ExecuteThread.java:172)Cause
This issue most often occurs when using the incorrect password while importing the token.
Resolution
Confirm the password being used to import the token and try again. If the problem persists, contact RSA customer support.
Related Articles
New Delivery Method for Token Seed Records 109Number of Views Token Seed Decrypt options with on-Prem Authentication Manager, including PDP-G & SID-830 Keys - How to decrypt Token Seed… 193Number of Views Missing CD for token media from shipment because Token media is now delivered digitally from my.rsa.com 125Number of Views RSA SecurID software token .sdtid file fails to import into RSA SecurID Software Token 5.0 for Windows 2KNumber of Views How to Download OTP Token Seed Files from myRSA 712Number of Views
Trending Articles
RSA Authentication Manager 8.7 SP2 Setup and Configuration Guide RSA MFA Agent 2.5 for Microsoft Windows Installation and Administration Guide How to Upgrade Internal SHA-1 Certificates to SHA-256 in Authentication Manager Using rsautil RSA Release Notes for RSA Authentication Manager 8.8 RSA Authentication Manager 8.9 Setup and Configuration Guide
Don't see what you're looking for?