URL redirect failing with RSA Authentication Manager 8.X administrative consoles
Originally Published: 2016-09-27
Article Number
Applies To
RSA Product/Service Type: Authentication Manager
RSA Version/Condition: 8.x
Issue
Cause
Resolution
- Launch an SSH client, such as PuTTY.
- Login to the primary Authentication Manager server as rsaadmin and enter the operating system password.
Note that during Quick Setup another user name may have been selected. Use that user name to login
- Navigate to /opt/rsa/am/utils/etc.
- Open the redirector.properties file in a text editor.
- Edit the redirector.properties file.
- Look for entries such as:
:/sc=https\://abc-abc-rsa01.acme.local\:7004/console-ims/ :/oc=https\://abc-abc-rsa01.acme.local\:7072/operations-console/ :/ssc=https\://abc-abc-rsa01.acme.local\:7004/console-selfservice/
- Change the text as follows:
:/sc=https\://abc-rsa01.acme.local\:7004/console-ims/ :/oc=https\://abc-rsa01.acme.local\:7072/operations-console/ :/ssc=https\://abc-rsa01.acme.local\:7004/console-selfservice/
- Save and close the file:
:wq!
- Once the changes are made, the browser should be directed to the correct URLs.
Related Articles
RADIUS authentication failing with certificate verify failed error in Authentication Manager 8.6 and higher 364Number of Views How to set health check servlet on 40Number of Views Can /KMS/provider be accessed through a browser or other HTTP clients for checking system health 20Number of Views URL for RCM health check when configuring load balancers 48Number of Views RSA Governance & Lifecycle Recipes: System Health Check Dashboard 79Number of Views
Trending Articles
RSA MFA Agent 2.3.6 for Microsoft Windows Installation and Administration Guide RSA Release Notes for RSA Authentication Manager 8.8 RSA Authentication Manager 8.9 Release Notes (January 2026) Supported On-Demand Authentication (ODA) SMS providers for use with RSA Authentication Manager 8.x Deploying RSA Authenticator 6.2.2 for Windows Using DISM
Don't see what you're looking for?