UnsatisfiedLinkError in patch.sh after upgrading OpenJDK on an RSA Identity Governance and Lifecycle soft appliance using Red Hat Enterprise Linux (RHEL)
Originally Published: 2017-05-17
Article Number
Applies To
RSA Version/Condition: 7.0
O/S Version: Red Hat Enterprise Linux (RHEL)
Issue
Caught: java.lang.UnsatisfiedLinkError: /usr/lib/jvm/java-1.7.0-openjdk-1.7.0.0.x86_64/jre/lib/amd64/libnet.so:
libgconf-2.so.4: cannot open shared object file: No such file or directory java.lang.UnsatisfiedLinkError:
/usr/lib/jvm/java-1.7.0-openjdk-1.7.0.0.x86_64/jre/lib/amd64/libnet.so: libgconf-2.so.4: cannot open shared object file:
No such file or directory at CustomizeACM.run(CustomizeACM.groovy:19) An error occured in the customizeACM command : error code 1
Step failed! See /home/oracle/Aveksa_7.0.1_P02/logs/7.0.1_P02_2017-01-26-1337.log for more information.Cause
Resolution
Yum
yum -y install <package file name>
RPM
rpm -ivh <package file name>
Notes
Related Articles
Deploying customized configurations in Soft ID v1.x. 28Number of Views How to automatically distribute a soft token to Android with AMBA via CT-KIP 498Number of Views RSA Identity Management and Governance SSLHandshakeException when using a custom Java workflow node on Red Hat Enterprise … 215Number of Views Web Tier installation fails on Red Hat server - RSA Authentication Manager 8.1 184Number of Views SELinux support for RSA Authentication Agent 7.1.0.1 for PAM on Red Hat Enterprise Linux 54Number of Views
Trending Articles
RSA Authentication Manager 8.9 Release Notes (January 2026) RSA MFA Agent 2.5 for Microsoft Windows Installation and Administration Guide Quick Setup Guide - Passwordless Authentication in Windows MFA Agent for Active Directory Troubleshooting AFX Server issues in RSA Identity Governance & Lifecycle Downloading RSA Authentication Manager license files or RSA Software token seed records
Don't see what you're looking for?