Upgrade of RSA Governance and Lifecycle from 7.0.0 to 7.0.1 fails with Checking database... Invalid Username/Password
Originally Published: 2016-10-31
Article Number
Applies To
RSA Product/Service Type: Enterprise Software
RSA Version/Condition: 7.0.1
Issue
Tue Oct 18 16:52:50 MDT 2016] Checking database connections...
Checking database...
Invalid Username/Password
ERROR: Unable to connect to the database; aborting installation
Use "sudo /tmp/aveksa/staging/deploy/configure.sh" to repeat the configuration questions.
Use "sudo /tmp/aveksa/staging/deploy/install.sh" to retry the installation.
You have connected remotely from the ACM client node in a SQL*Plus connection, successfully, to the following Oracle remote database accounts:
- AVUSER
- ACMDB
- AVDWUSER
Resolution
We recommend you ensure you can connect with all four accounts to your remote database before the installation:
- AVUSER
- ACMDB
- AVDWUSER
- PERFSTAT
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