Users tab slow to load in SecurID Governance & Lifecycle
Article Number
Applies To
This is a known issue in the following versions when using Oracle 19c as the datastore:
- RSA Governance & Lifecycle 7.2.1
- RSA Governance & Lifecycle 7.5.0
- SecurID Governance & Lifecycle 7.5.2
Issue
The Users page under the Users menu is slow to load.
The following query shows in the AWR report as being executed for a very large number of times:
| gnf27z7h9fvd1 | SELECT MAX(LAST_NAME || ', ' || FIRST_NAME) FROM T_MASTER_ENTERPRISE_USERS WHERE ID = :B1 |
Cause
Resolution
This issue is resolved in the following versions:
- RSA Governance & Lifecycle 7.5.0 P08
- SecurID Governance & Lifecycle 7.5.2 P04
Related Articles
Accessing the raw data tabs for collector runs is very slow in RSA Identity Governance & Lifecycle Number of Views 'No certificate request was made' error when requesting a certificate on a smart card of SID800 against RSA Certificate Ma… Number of Views Restore database script does not load the data Number of Views RSA Identity Governance and Lifecycle error when using the IBM DB2 driver: "Unable to load database driver" Number of Views Remote Agent fails to start with 'Could not load certificate' error in RSA Identity Governance & Lifecycle Number of Views
Trending Articles
RSA MFA Agent 2.3.6 for Microsoft Windows Installation and Administration Guide RSA Release Notes for RSA Authentication Manager 8.8 RSA Authentication Manager 8.9 Release Notes (January 2026) Download RSA SecurID Access Cloud User Event audit logs using Cloud Administration REST API CLU Disabling weak ciphers using port 1813 in RSA Authentication Manager 8.3 patch 1
Don't see what you're looking for?
