Verify the Web-Tier Version
Verify the Web-Tier Version
The web-tier version must be the same as your AM version.Make sure you check the web-tier version after you update AM. You can find the web-tier version in the Operations Console or in the web-tier installation directory.
Procedure
To see the web tier version, do one of the following:
In the Operations Console, click go toDeployment Configuration > Web-Tier Deployments > Manage Existing.
In the web-tier installation directory, go towebtierBootstrapper//
webtier.propertiesand look for webtier.version=<VERSION NUMBER>.
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