Warning message displays when taking a screenshot of the RSA SecurID Software Token onmobile devices
Originally Published: 2018-07-10
Last Modified: 2023-10-06
Article Number
000044310
Applies To
RSA Product Set: SecurID
RSA Product/Service Type: RSA SecurID Software Token
RSA Version/Condition: Mobile devices  (Android, iOS)
Issue
When trying to take a screenshot of the RSA SecurID Software Token for iOS application a warning message appears:
 
Screenshot Notification 
A screenshot was taken of this screen on the date, contact your administrator if you didn't take screenshot
 
Warning message on ios
Resolution
This is a normal warning message to warn the user that someone have tried to take screenshot of the RSA software token application 
 

Android phones will not allow you to take a screenshot of the token code that is being generated and the followng message will appear:

Cannot take a screenshot due to security policy


 

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