WebService createChangeRequest command "Remove account to group" does not populate the user information in request tab in RSA Identity Governance & Lifecycle
Originally Published: 2019-03-14
Last Modified: 2023-11-30
Article Number
000040760
Applies To
RSA Product Set: Identity Governance & Lifecycle
RSA Version/Condition: 7.0.2, 7.1.0
 
Issue
  • The Affected User column will not be populated if the generated change request item through Web Service belongs to Account Changes.
User-added image
  • For the request raised to Add account to group, the userid is populated without any issue.
User-added image
Resolution
This is a defect fixed in 7.0.2 P12 and 7.1.0 P05, respectively.
Workaround
Deploy either patch 7.0.2 P12 or 7.1.0 P05 to have this issue fixed.

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