When re-imaging SA.1.3 via idrac and getting error "copy of uudecode failed"
2 years ago
Originally Published: 2016-03-22
Article Number
000058733
Applies To
RSA Product Set: Security Analytics
RSA Product/Service Type: SA Core Appliance
RSA Version/Condition: 10.3
Platform: CentOS
O/S Version: 6
 
Issue
When re-imaging via idrac SA core appliances with SA.10.3 default iso(Sainstall-10.3.2.6567-73-usbboot.iso) and getting some of the following error messages:

Cannot find kickstart file
copy of uudecode failed

 
Resolution
We didn't support iDRAC installs until 10.4.
In order to do the install via idrac, another version of the iso should be used.
The version recommended is the following: sainstall-10.3.2.6567C-73-dvd.iso
Do request that version from support.

Notes: For example, when doing the install on S4 appliances Packet Decoder, do select the "Install Series III - IV Packet Decoder" menu option not the IV/S.

 
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