Error: 'An error occurred while accessing the Registry Error:35' in Microsoft Management Console (MMC) after clicking the Web PassPort tab
2 years ago
Originally Published: 2003-02-11
Article Number
000055495
Applies To
Keon Web PassPort 1.1.1
Microsoft Windows 2000 Advanced Server SP2
Microsoft Internet Information Server (IIS) 5.0
Microsoft Management Console (MMC)
Issue
Error: "An error occurred while accessing the Registry, Error:35" in Microsoft Management Console (MMC) after clicking the Web PassPort tab
Cause
This error is due to something in the registry not allowing access to open registry if you pass the local hostname as user
Resolution
To correct this issue, contact RSA Security Customer Support and request hot fix tst00030711 which includes a new sdmmc.dll binary. This new file passes a null variable when opening the registry which forces it to use local computer for access.