Will RSA SecurID & ACE/Server work with Citrix MetaFrame XP's Auto Reconnect option?
3 years ago
Originally Published: 2004-03-24
Article Number
000057483
Applies To
Citrix MetaFrame XP
Issue
Will RSA SecurID & ACE/Server work with Citrix MetaFrame XP's Auto Reconnect option?
Citrix MetaFrame XP with Auto Reconnect Asks for SecurID Authentication
Citrix MetaFrame XP --> when configured with auto reconnect, the Citrix ICA session and Windows authentication happen automatically, but user is prompted with SecurID ACE/Server authentication prompt
Cause
When the auto reconnect happens, the Citrix ICA session knows the UserID and Windows Credentials. However, the SecurID credentials are no longer valid, so when the reconnect happens, the reconnected user is asked to resupply the SecurID credentials for the session to complete it's reconnection.
Resolution
For access to a RSA ACE/Server protected Citrix MetaFrame server, a user must complete a SecurID authentication with a 2-factor token on every connection.