RSA Apache Web Agent 5.3 on Linux - New Pin failure.
Originally Published: 2007-05-21
Article Number
Applies To
Red Hat Enterprise Server 4.0
Issue
Users in new pin never see new pin prompt. "New Pin Deferred" message reported in aceserver log.
Cause
Checking for compiled modules on the two, httpd and httpd.worker:
/usr/sbin/httpd -l
Compiled in Modules:
core.c
prefork.c
http_core.c
mod_so.c
/usr/sbin/httpd.worker -l
Compiled in Modules:
core.c
worker.c
http_core.c
mod_so.c
When the prefork.c is not found as one of the components the rsa rpc api is not installed. The file is renamed from ace_api_server to ace_api_server.org and the service does not run. Without this service new pin procedure will fail.
Resolution
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