Unable to access /KMS or /kms
Originally Published: 2008-01-17
Article Number
Applies To
WebLogic 9.2
Issue
/KMS returns a "404 - Page not found" error, and hitting /kms redirects to /KMS, which then fails.
Unable to access /KMS or /kms
/kms is redirecting to /KMS, which is unavailable.
Cause
Tomcat is not redirecting correctly.
On the application server, edit <Tomcat install folder>\conf\workers2.properties to add the following Key Manager Server and Tomcat Uniform Resource Identifier (URI) entities
Within the workers2.properties file, there is entries similar to:
#Map the Key Manager Server to the Web server uri space
[uri:/KMS/*]
#Map Tomcat documentation to the Web server uri space
[uri:/tomcat-docs/*]
#Map the Access Manager Administration GUI to the Web server uri space
[uri:/admincfg/*]
With the above example make sure to use https:<servername.com>/KMS/ - note the ending slash.
Resolution
Because RSA Key Manager web application uses internal redirection, the war file deployed MUST be names KMS.war, not kms.war.
Make sure to hit https://server/KMS/ rather than https://server/KMS
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