Unable to view any encrypted documents
Originally Published: 2009-04-13
Article Number
Applies To
RSA File Security Manager (FSM)
Microsoft Windows Server 2003 SP2
Cluster
SAN replication
Issue
Old encrypted files cannot be accessed but new ones can
Cause
Resolution
This would be similar to restoring encrypted data from a backup tape.
Reference solution How do you restore a FSM Audit log from a backup tape?
Workaround
Moved SAN mount
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