Error 403 when trying to log in to RCM
Originally Published: 2009-11-13
Article Number
Applies To
Issue
Error 403 when trying to log in to RCM
admin-cipher.log shows:
[error] SSL handshake failed: HTTP spoken on HTTPS port; trying to send HTML error page (SSL-C library error follows)
[error] SSL-C: error:1407609C:SSL routines:SSL23_GET_CLIENT_HELLO:http request [Hint: speaking HTTP to HTTPS port!?]
admin-error.log shows:
[error] mod_ssl: SSL handshake failed: HTTP spoken on HTTPS port; trying to send HTML error page (SSL-C library error follows)
[error] SSL-C: error:1407609C:SSL routines:SSL23_GET_CLIENT_HELLO:http request [Hint: speaking HTTP to HTTPS port!?]
admin-access.log shows:
"GET /mod_ssl:error:HTTP-request HTTP/1.0" 403 305
"GET /mod_ssl:error:HTTP-request HTTP/1.0" 403 305
"GET /mod_ssl:error:HTTP-request HTTP/1.0" 403 305
Cause
Resolution
Look at the certificates in the browser. The admin certificate which will allow you to connect to the admin console is issued by "[your install name] Administrative CA" which is chained to "[your install name] System CA".
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